1 00:00:09,224 --> 00:00:12,161 One of the things that I'm constantly talking about in my courses is 2 00:00:12,161 --> 00:00:13,620 accessibility. 3 00:00:13,620 --> 00:00:16,480 The things is that I've come to realize is that I can talk about this as 4 00:00:16,480 --> 00:00:21,040 much as I want but it's really up to me to show to you why it's so important for 5 00:00:21,040 --> 00:00:23,829 you to make the Web as accessible as possible for others. 6 00:00:24,950 --> 00:00:27,560 So today we're going to talk about three things. 7 00:00:27,560 --> 00:00:31,850 First, I would like to explain what a Web accessibility professional does. 8 00:00:31,850 --> 00:00:36,910 Second, we're going to talk in-depth about how disabilities relate to the Web. 9 00:00:36,910 --> 00:00:38,210 Finally, I am going to introduce for 10 00:00:38,210 --> 00:00:42,430 the first time the four principles of accessible interface design. 11 00:00:42,430 --> 00:00:45,510 These four principles are something that will hopefully guide you 12 00:00:45,510 --> 00:00:48,010 throughout the entire time you're making Web pages. 13 00:00:49,210 --> 00:00:54,310 So let's start off with this whole idea of what a Web accessibility coordinator does. 14 00:00:54,310 --> 00:00:58,380 One of my pet peeves is people who say they don't wanna go into technology 15 00:00:58,380 --> 00:01:00,998 because they'd rather do something where they can help people. 16 00:01:00,998 --> 00:01:05,710 Well, my follow-through to that is that, if you really want to help people, 17 00:01:05,710 --> 00:01:08,230 you need to understand technology. 18 00:01:08,230 --> 00:01:12,480 So, one of the things that people like to do is find careers where they can help 19 00:01:12,480 --> 00:01:16,820 people who have issues, and work together with people who are in technology. 20 00:01:16,820 --> 00:01:21,010 And that's exactly the type of thing a Web accessibility coordinator will do. 21 00:01:21,010 --> 00:01:25,450 So first, one thing they might do is help guide policy and purchasing decisions, 22 00:01:25,450 --> 00:01:29,910 on what kind of software is most accessible to the widest range of people. 23 00:01:29,910 --> 00:01:34,200 Second, they can evaluate Web interfaces for accessibility. 24 00:01:34,200 --> 00:01:38,440 So by learning just some key tips and tricks they can go to different pages and 25 00:01:38,440 --> 00:01:40,530 find out where there might be pitfalls for people. 26 00:01:41,660 --> 00:01:44,960 Third, they can assist people with disabilities to access 27 00:01:44,960 --> 00:01:46,630 online infrastructure. 28 00:01:46,630 --> 00:01:49,890 Most universities and large companies will always have someone 29 00:01:49,890 --> 00:01:54,970 who's job it is to assist those who need some help accessing online material. 30 00:01:54,970 --> 00:01:57,110 Or really, any type of technological tools. 31 00:01:58,140 --> 00:02:02,660 Fourth, it's very important that people keep pace with changing technology. 32 00:02:02,660 --> 00:02:06,930 You will always have a job if you can find a way to combine your love with helping 33 00:02:06,930 --> 00:02:09,350 people with the different tools that are being used. 34 00:02:10,430 --> 00:02:11,500 So, let's talk specifics. 35 00:02:12,510 --> 00:02:18,480 According to the 2012 U.S. Census, 1 in 5 people in the U.S. have a disability. 36 00:02:18,480 --> 00:02:21,700 That means that there are 60 million people in the U.S. 37 00:02:21,700 --> 00:02:24,880 who are dealing with issues that other people may not have. 38 00:02:24,880 --> 00:02:28,550 And half of them are impeded from using the Internet. 39 00:02:28,550 --> 00:02:32,330 So we will talk briefly about four issues that tend to pop up the most 40 00:02:32,330 --> 00:02:34,970 when dealing with disabilities and the Internet. 41 00:02:34,970 --> 00:02:39,130 Visual issues, hearing, motor and cognitive. 42 00:02:39,130 --> 00:02:43,190 When you talk about accessibility almost everyone thinks about screen readers. 43 00:02:43,190 --> 00:02:43,900 They design and 44 00:02:43,900 --> 00:02:47,880 say, oh I'm gonna make sure that my page will read well on a screen reader. 45 00:02:47,880 --> 00:02:49,770 However, it's much much more than that. 46 00:02:50,930 --> 00:02:55,280 While 1.8 million people are completely blind, we also have 8 million people who 47 00:02:55,280 --> 00:02:59,690 have difficulty reading ordinary newsprint even with their glasses on. 48 00:02:59,690 --> 00:03:02,490 So one of the things that we want to think about when we're designing 49 00:03:02,490 --> 00:03:07,470 is more than just font size, we also need to think about color contrast. 50 00:03:07,470 --> 00:03:09,150 Your different font style. 51 00:03:09,150 --> 00:03:12,630 Can someone really see your page as easily as possible? 52 00:03:15,250 --> 00:03:18,010 We also want to think about hearing disabilities. 53 00:03:18,010 --> 00:03:20,960 We're talking about from partial to total deafness. 54 00:03:20,960 --> 00:03:25,080 So 8 million people have difficulty hearing in normal conversation and 55 00:03:25,080 --> 00:03:27,300 1 million are completely deaf. 56 00:03:27,300 --> 00:03:30,680 More and more places are moving to online presence and 57 00:03:30,680 --> 00:03:34,740 of course we all know that watching videos online is a very common thing. 58 00:03:34,740 --> 00:03:36,640 We're all doing it right now. 59 00:03:36,640 --> 00:03:39,410 So one of the things to think about if you decide to add videos to your 60 00:03:39,410 --> 00:03:42,120 site is did you include the close captioning 61 00:03:42,120 --> 00:03:46,060 to really make sure as many people as possible can access your content. 62 00:03:46,060 --> 00:03:48,190 But there's also other things to think about. 63 00:03:48,190 --> 00:03:49,760 Are you blaring music? 64 00:03:49,760 --> 00:03:53,140 You might have users who don't even realize that music is playing. 65 00:03:53,140 --> 00:03:54,720 Or perhaps you have things so 66 00:03:54,720 --> 00:03:57,910 low that people can't quite grasp what you're saying. 67 00:03:57,910 --> 00:04:01,166 One of the things we're gonna talk about is making sure that people have 68 00:04:01,166 --> 00:04:04,531 the ability to control the different multimedia that you're gonna put on 69 00:04:04,531 --> 00:04:05,086 your page. 70 00:04:05,086 --> 00:04:10,023 This is going to help people with hearing disabilities feel that they are in command 71 00:04:10,023 --> 00:04:14,060 of the technology, not that the technology's in command of them. 72 00:04:14,060 --> 00:04:17,670 One of my own personal issues is that of motor disabilities. 73 00:04:17,670 --> 00:04:22,290 There are many, many people who are unable to use a mouse or a physical keyboard. 74 00:04:22,290 --> 00:04:26,750 Maybe they have slow response time or just limited fine motor skills. 75 00:04:26,750 --> 00:04:30,370 So dexterity issues are something that affects 8 million people who have 76 00:04:30,370 --> 00:04:32,630 difficulty using their arms or hands. 77 00:04:32,630 --> 00:04:37,520 But my guess is that for most of us have had some issue with trying to use the Web, 78 00:04:37,520 --> 00:04:40,490 and haven't been quite able to do what we hope to do. 79 00:04:40,490 --> 00:04:43,340 So one issue that we talked about is what happens when someone tries to 80 00:04:43,340 --> 00:04:44,490 tab through your page. 81 00:04:44,490 --> 00:04:48,020 This is a very common way for people to get through pages. 82 00:04:48,020 --> 00:04:51,265 But unless you're very careful you can make it that people tab through 83 00:04:51,265 --> 00:04:52,760 to nowhere. 84 00:04:52,760 --> 00:04:56,140 Another issue is do you require a steady hand? 85 00:04:56,140 --> 00:05:00,440 Many people like to add flashy and cool graphics and animations to the their page. 86 00:05:00,440 --> 00:05:03,690 But I know that I personally have been frustrated at trying to click a button 87 00:05:03,690 --> 00:05:05,550 while the button keeps moving around the screen. 88 00:05:06,740 --> 00:05:10,180 Another issue is cognitive disabilities and when we talk about cognitive 89 00:05:10,180 --> 00:05:14,070 disabilities, there's a very wide range of issues we might be talking about. 90 00:05:14,070 --> 00:05:18,350 There's learning disabilities, distractibility, dyslexia. 91 00:05:18,350 --> 00:05:22,390 Even the ability to remember or focus on large amounts of information. 92 00:05:22,390 --> 00:05:25,710 Some of the things I was laughing at when I looked at this slide just now is that 93 00:05:25,710 --> 00:05:28,400 this slide, perhaps, has too much text on it for 94 00:05:28,400 --> 00:05:31,700 people to really be able to focus on what I'm looking at. 95 00:05:31,700 --> 00:05:35,870 So, we're saying that there are 16 million adults with ADD or ADHD. 96 00:05:37,080 --> 00:05:41,070 Another overlooked population is that there are a large number of soldiers, 97 00:05:41,070 --> 00:05:44,640 Marines, and National Guard members who have different psychological conditions 98 00:05:44,640 --> 00:05:48,550 such as traumatic brain injury, or post-traumatic stress disorder. 99 00:05:48,550 --> 00:05:51,520 Now what does that have to do with making your Web accessible? 100 00:05:51,520 --> 00:05:54,940 We wanna make sure that things are easy to understand, 101 00:05:54,940 --> 00:05:58,810 not flashing, not requiring great amounts of concentration. 102 00:05:59,850 --> 00:06:02,680 Cognitive disabilities number greater than physical and 103 00:06:02,680 --> 00:06:04,440 perceptual disabilities combined. 104 00:06:04,440 --> 00:06:07,750 So it's something that you want to think about when you're designing your page, or 105 00:06:07,750 --> 00:06:10,090 even if you're just help other people design theirs. 106 00:06:11,330 --> 00:06:15,670 So let's get the specific stats because nothing helps me convince people more that 107 00:06:15,670 --> 00:06:18,348 they want to design for the Web than showing them the numbers. 108 00:06:18,348 --> 00:06:23,560 So almost 10% of the U.S. population has two or more disabilities. 109 00:06:23,560 --> 00:06:27,790 40 thousand people in the U.S. are both deaf and blind. 110 00:06:27,790 --> 00:06:31,365 So think about trying to access technology when you have those types of issues. 111 00:06:31,365 --> 00:06:35,450 41% of adults 65 and older have a disability. 112 00:06:36,490 --> 00:06:40,060 And there are almost 9 million people with disabilities who are poor. 113 00:06:40,060 --> 00:06:44,300 70% of the disabled are underemployed or unemployed. 114 00:06:44,300 --> 00:06:47,760 The issue is not that they are not able to do the jobs that are out there. 115 00:06:47,760 --> 00:06:51,290 Many times there are roadblocks put up there that they can't get through 116 00:06:51,290 --> 00:06:53,720 in order to do jobs that they are very well qualified for. 117 00:06:54,790 --> 00:06:59,300 So the Web offers unprecedented opportunities for the disabled. 118 00:06:59,300 --> 00:07:02,330 Here we are right now all taking a class online. 119 00:07:02,330 --> 00:07:05,220 So education has the benefit in that we teachers can reach as 120 00:07:05,220 --> 00:07:07,200 many people as we can. 121 00:07:07,200 --> 00:07:08,440 And for students, 122 00:07:08,440 --> 00:07:12,040 it means that you have access to resources that you never had before. 123 00:07:12,040 --> 00:07:15,050 Many, many people get their news from online resources so 124 00:07:15,050 --> 00:07:18,560 we wanna make sure that we make it available to everybody. 125 00:07:18,560 --> 00:07:21,010 Commerce I find particularly interesting 126 00:07:21,010 --> 00:07:24,880 because many many places have online presences but 127 00:07:24,880 --> 00:07:28,760 are even realizing that they're alienating such a large customer base? 128 00:07:28,760 --> 00:07:32,690 And of course the social benefits of the Web are easy to see, so many 129 00:07:32,690 --> 00:07:35,829 people have created more friends online than they actually have in real life. 130 00:07:37,010 --> 00:07:40,150 So the benefits of the Web are amplified for the disabled. 131 00:07:40,150 --> 00:07:43,890 People who before could not access education, news, commerce or 132 00:07:43,890 --> 00:07:46,660 social interaction, are now able to do that. 133 00:07:46,660 --> 00:07:49,190 So the Web is an enabling technology and 134 00:07:49,190 --> 00:07:51,390 we want to make sure that we continue to make it so. 135 00:07:53,350 --> 00:07:57,310 So hopefully I convinced you just from a human standpoint that it's important 136 00:07:57,310 --> 00:08:02,460 to make your Web pages accessible, but there are of course legal aspects as well. 137 00:08:02,460 --> 00:08:06,220 The Department of Justice is in the process of updating the American with 138 00:08:06,220 --> 00:08:10,910 Disabilities Act to include online resources of state and local entities. 139 00:08:10,910 --> 00:08:14,562 What this means is that universities, state governments, 140 00:08:14,562 --> 00:08:18,960 local governments all need to make sure that the information they have 141 00:08:18,960 --> 00:08:20,710 online is accessible to everyone. 142 00:08:20,710 --> 00:08:24,860 There are many instances of case law where individuals or 143 00:08:24,860 --> 00:08:30,310 groups have filed civil complaints against universities, companies because they feel 144 00:08:30,310 --> 00:08:34,290 that their products are not accessible to people in a way that it should be. 145 00:08:34,290 --> 00:08:36,180 So, let's just review this for a second. 146 00:08:36,180 --> 00:08:38,650 What is Web accessibility? 147 00:08:38,650 --> 00:08:43,170 What it is is making sure that you're making your Web accessible for the widest 148 00:08:43,170 --> 00:08:46,960 possible audience, this includes people with permanent disabilities and 149 00:08:46,960 --> 00:08:49,100 those with temporary disabilities. 150 00:08:49,100 --> 00:08:51,340 Currently, the online infrastructure, 151 00:08:51,340 --> 00:08:55,159 while a wonderful resource, is hostile to those with disabilities. 152 00:08:56,300 --> 00:09:00,550 Another issue you want to think about is that accessibility is inseparable 153 00:09:00,550 --> 00:09:05,090 from search engine optimization, mobile technology, and usability. 154 00:09:05,090 --> 00:09:08,840 Improve one of these things and you can improve all the others. 155 00:09:08,840 --> 00:09:11,950 So what's the best way to accomplish accessibility? 156 00:09:11,950 --> 00:09:14,490 It's adherence to standards. 157 00:09:14,490 --> 00:09:17,535 As you start now, you're at the very beginning of your Web career. 158 00:09:17,535 --> 00:09:20,870 It's the perfect time for you to learn the best possible tags and 159 00:09:20,870 --> 00:09:23,620 the best possible ways to make your page accessible. 160 00:09:25,240 --> 00:09:31,250 These standards are going to come from the W3C Web Content Accessibility Guidelines, 161 00:09:31,250 --> 00:09:32,320 called WCAG. 162 00:09:32,320 --> 00:09:35,660 And these guidelines are printable, not technology based. 163 00:09:35,660 --> 00:09:39,780 What this means is that you don't need to go out and find the greatest language or 164 00:09:39,780 --> 00:09:42,330 greatest technology to make your page accessible, 165 00:09:42,330 --> 00:09:47,030 instead you really just need to follow four principles as you design your sites. 166 00:09:47,030 --> 00:09:53,130 Is my site perceivable, is it operable, is it understandable, and is it robust? 167 00:09:53,130 --> 00:09:55,990 We'll be talking about these four principles throughout our entire course. 168 00:09:57,850 --> 00:09:59,190 So, let's review quickly. 169 00:10:00,290 --> 00:10:03,440 I know that right now you're just starting your Web design career, 170 00:10:03,440 --> 00:10:05,370 and it can be overwhelming. 171 00:10:05,370 --> 00:10:08,290 But I'm really hoping that one of the things you'll make sure that you do 172 00:10:08,290 --> 00:10:10,160 is design with accessibility in mind. 173 00:10:10,160 --> 00:10:13,660 It is the right thing to do for so many reasons. 174 00:10:13,660 --> 00:10:17,440 Whether it's because you really want to reach out to the largest customer base you 175 00:10:17,440 --> 00:10:20,290 can, or because legally it's required. 176 00:10:20,290 --> 00:10:22,000 The important thing is make sure you do it. 177 00:10:22,000 --> 00:10:26,850 And the great thing is accessible design is actually pretty straight forward. 178 00:10:26,850 --> 00:10:29,510 All you need to do is adhere to standards. 179 00:10:29,510 --> 00:10:32,020 The reason that many pages are inaccessible, 180 00:10:32,020 --> 00:10:33,710 is because they're trying to be flashy and 181 00:10:33,710 --> 00:10:38,580 cool and do things that aren't quite yet fully implemented to standards. 182 00:10:38,580 --> 00:10:42,340 So, finally as we go through this class make sure that you pay special attention 183 00:10:42,340 --> 00:10:45,170 to the semantics behind HTML tags. 184 00:10:45,170 --> 00:10:47,910 These semantics contain special information 185 00:10:47,910 --> 00:10:49,630 that are going to make it much easier for 186 00:10:49,630 --> 00:10:53,980 people who are using assistive devices to understand the content of your page. 187 00:10:53,980 --> 00:10:57,400 Together we can make sure that the next generation of Web developers 188 00:10:57,400 --> 00:10:59,520 are designing for the greatest possible audience.