In the Kingdom of Mao Bell
A billion Chinese are using new technology to create the fastest growing economy on the planet. But while the information wants to be free, do they?
By Neal Stephenson
In the inevitable rotating lounge atop the Shangri-La Hotel in
the Shenzhen Special Economic Zone, a burly local businessman,
wearing a synthetic polo shirt stretched so thin as to be
semitransparent, takes in the view, some drinks, and
selections from the dinner buffet.
He is accompanied by a lissome consort in a nice flowered
print dress. Like any face-conscious Chinese businessman he
carries a large boxy cellular phone. It's not that he can't
afford a "prawn," as the newer flip phones are called. His
model is prized because it stands up on a restaurant table,
antenna in the fully erect position, flaunting the owner's
connectivity - and in China, connections are everything.
The lounge spins disconcertingly fast - you have to
recalibrate your inner ear when you enter, and I half expect
to see the head of my Guinness listing. Furthermore, it is
prone to a subtly disturbing oscillation known to audio
engineers as wow. Outside the smoked windows, Typhoon Abe is
gathering his forces. Shenzhen spins around me, wowing
sporadically.
Thirty-one floors below is the Shen Zhen (Deep River) itself,
which separates China-proper's Special Economic Zone from Hong
Kong and eventually flows into the vast estuary of the Pearl
River. The boundary serves the combined functions of the Iron
Curtain and the Rio Grande, yet in cyberspace terms it has
already ceased to exist:
The border is riddled with leased lines connecting clean,
comfortable offices in Hong Kong with factories in Shenzhen,
staffed with nimble and submissive girls from rural China.
Shenzhen's population is 60 percent female.
The value of many Hong Kong stocks is pegged to arcane details
of PRC government policy, which are announced from time to
time by ministries in Beijing. For a long time, the Hong Kong
market has fluctuated in response to such announcements; more
recently, the fluctuations have begun to happen hours or days
before the policies are made public.
Hong Kong television is no longer targeted at a Hong Kong
audience; it is now geared for the 20 million people in the
Pearl Delta - the 80-mile-long region defined by Guangzhou
(Canton) in the interior, Hong Kong and the Shenzhen SEZ on
the eastern bank, and Macao and the Zhuhai SEZ on the western
bank. Thickets of television antennas, aimed toward Hong Kong,
fringe the roof of every Pearl Delta apartment block. Since TV
Guide and its ilk are not available, Star TV regularly flashes
up a telephone number bearing the Hong Kong prefix. Dial this
number and they will fax you a program guide. This is easy for
Shenzhen residents, because...
Every telephone in Shenzhen has international direct dial.
Now (or so the argument goes), any nation that wants a modern
economy has to have information technology - so economic
modernization will inevitably lead to political reform, right?
I went to China expecting to see that process in action. I
looked everywhere for hardy electronic frontierfolk, using
their modems and fax machines to push the Communists back into
their holes, and I asked dang near everyone I met about how
communications technology was changing Chinese culture.
None of them knew what the fuck I was talking about.
I was carrying an issue of WIRED so that I wouldn't have to
explain it to everyone. It happened to be the issue with Bill
Gibson on the cover. In one corner were three characters in
Hanzi (the script of the Han Chinese). Before I'd left the
States, I'd heard that they formed the Chinese word for
"network."
Whenever I showed the magazine to a Chinese person they were
baffled. "It means network, doesn't it?" I said, thinking all
the warm and fuzzy thoughts that we think about networks.
"Yes," they said, "this is the term used by the Red Guards
during the Cultural Revolution for the network of spies and
informers that they spread across every village and
neighborhood to snare enemies of the regime."
See what I mean? Same idea, different implementation.
Our concept of cyberspace, cyber-culture, and cyber-everything
is, more than we care to realize, a European idea, rooted in
Deuteronomy, Socrates, Galileo, Jefferson, Edison, Jobs,
Wozniak, glasnost, perestroika, and the United Federation of
Planets. This statement may be read as criticism by people who
like to trash Western culture, but I'm not one of those. For a
Westerner to trash Western culture is like criticizing our
nitrogen/oxygen atmosphere on the grounds that it sometimes
gets windy, and besides, Jupiter's is much prettier. You may
not realize its advantages until you're trying to breathe
liquid methane.
CNN has been running ads for an American company that had been
doing business in China - one of those nauseatingly
self-congratulatory numbers we saw so much of after the fall
of the Iron Curtain. The ad shows us exotic temples,
mist-shrouded mountains, twangy music, adorable children. It's
so effective that whenever I see it I have to get out my
Tiananmen picture book and take a look at the picture of the
Chinese pro-democracy student lying in a fetal position, his
brains sprayed across the pavement by a tank that ran over his
head.
There is a common Western assumption that China is taking an
economic path to a more open society, and in large part it's
based on the cultural biases of people who remember Leonard
Bernstein conducting Beethoven's 9th at the Brandenburg Gate
and who reckon that the same thing must be going on in China.
These people like to say that China's trying to emulate South
Korea or Singapore. But I'd say Haiti or Guatemala is more
like it.
This article is the result of a two-week trip to Hong Kong,
Shenzhen, and Shanghai during September '93, during which I
tried to get some sense of how the Chinese perceived the
influence of technology - particularly digital technology - on
their culture.
The answer is that this issue hasn't occurred to the Chinese
yet, and probably never will, because it basically stems from
a Western, post-Enlightenment perspective. Going to China and
asking people about the Hacker Ethic is like going to Peoria
and talking to the folks down at Ned's Feed & Grain about
Taoism. The hacking part comes to them easily enough - China
is, in a sense, a nation of analog hackers quickly entering
the digital realm. But I didn't see any urge to draw profound,
cosmic conclusions from the act of messing around with
technology.
Even on a humid day (which is to say, every day) the place is
rather dusty, like a construction site where things haven't
been tamped down yet. Houses are rare, though there is one
district that looks something like an American suburban
housing development, albeit more tightly packed. But this one
looks like it's been abandoned and then recolonized by
survivalists: Every house is surrounded by a high wall topped
with something sharp, and if you peer between the iron bars of
the gates, you can see that the windows and patio doors of the
houses are additionally protected by iron bars and expanding
metal security gates. Beyond that, everyone lives in
high-rises.
On every block in central Shenzhen, clean new high-rises
protrude from organic husks of bamboo scaffolding. Nissan
flatbed trucks rumble away from the waterfront stacked with
sheets of Indonesian mahogany plywood on its way to
construction sites, where it will be used in concrete forms
and then thrown away. The darkness is troubled by the report
of nocturnal jackhammers, and all-night arc-welders hollow
immense spheres of blue light out of the translucent, steamy
atmosphere.
Only a quarter mile away from this scene of hysterical
development, a green hillside rises, covered with an
undisturbed mat of tropical vegetation and empty except for an
ancient cemetery. It doesn't make sense until you realize that
you're looking across the Shen Zhen into Hong Kong territory.
Running parallel to the river is a border defense system meant
to keep the mainland Chinese out. A chain of sodium-vapor
lamps and a high fence topped with razor ribbon cuts across
lakes and wetlands that have become wildlife refuges by
default.
The population of Shenzhen is 2.6 million. Thirteen years ago
it was two thousand. The growth rate of Guandong Province,
which includes the Pearl River Delta, is the highest in the
world.
It would be a lot higher if not for the Second Border that
separates the Special Economic Zone from the rest of China.
When you're leaving Shenzhen you simply cruise through a chute
without stopping. When you recross the Second Border on your
way back, it's a different story.
The highway broadens into a vast slab of pavement covered with
fine red dust from the Pearl Delta's devastated hillsides. You
and all other passengers have to bail out and pick your way
hazardously through traffic until you've reached the border
station.
Here you are funneled through one of many parallel lanes and
checked out by a man in a uniform. If you're a Westerner, they
don't even bother to look at you. If you look Chinese, you may
have problems. A non-Chinese passport will get you through, of
course, unless it's a British passport from Hong Kong; since
the PRC doesn't recognize the legitimacy of Hong Kong, such
people have to get a special document that serves the function
of a passport inside the PRC.
If you are mainland Chinese, you don't get through unless the
government has given you permission to live in the Special
Economic Zone. Generally, such permission is only given to the
young and college-educated. So Shenzhen has its own corrugated
shantytowns of illegal immigrants, sitting in plain sight next
to major highways, in the occasional patch of land that hasn't
been covered with high-rises or factories yet. Apparently the
Shenzhen authorities have the same schizophrenic attitude to
the illegals that many Germans do - they're tolerated as long
as they're convenient.
Many Shenzhen residents would, of course, love to get across
the river into Hong Kong, which has its own such
neighborhoods. And many residents of Hong Kong are scrambling
to get passports from Canada, the US, or the UK. Once they've
secured non-PRC passports, they frequently come back to
Shenzhen to start and manage businesses, staying in luxury
condos built specifically for them by the city fathers. Seen
through all these concentric barriers, the Overseas Chinese
(ethnic Chinese returning to their homeland) must seem
infinitely remote to the peasants being turned away at the
Second Border. Locals call them the "spacemen."
Shenzhen is touted as an experiment in free enterprise, both
by the government of the PRC and by an especially fatuous
breed of Western free-market evangelist - people who think
that a free market will lead to a free society. This gets us
into some awkward questions of just what we mean by the word
"free."
I wasn't able to get out to any of the slave labor camps,
where many Chinese are hard at work cranking out exportable
trinkets, but I did meet plenty of real-life indentured
servants. After June 4th (which is how the Chinese always
refer to the crushing of the Tiananmen demonstration) the
government instituted a new program whereby any student who
graduated from college was deemed to owe the government five
years of service, at a place and in a job to be chosen by, you
guessed it, the government. Needless to say, this is a handy
way for the government to control the behavior of that frisky
Tiananmen generation, while also giving government
enterprises, and Sino-foreign joint ventures, a handy
recruitment system.
Shenzhenese are proud of their railway terminal, which is a
good quarter-mile long and ten stories high, clad in mirrored
glass. Centered high on the side of the building, enormous in
red neon, are the Hanzi characters for Shen Zhen, drawn in a
rather spidery hand. Supposedly the calligrapher was none
other than Deng Xiaoping. He launched the SEZ thirteen years
ago, then swung through recently and spoke the immortal words
"I like this," which has led to the founding of more SEZs in
other parts of China.
I wandered through the hall where passengers line up to buy
tickets, if they haven't already bought them from the
cellphone-brandishing wise guys loitering outside. The space
was regularly interrupted by heavy structural pillars, three
or four feet on a side, sheathed in white stone.
A gaping hole had been kicked in one of them, revealing that
the "pillar" was actually a column of air with several naked
strands of inch-and-a-half-thick rebar wandering through it.
Holes had been kicked in other pillars by inquisitive
passengers, affirming that the builders had not bothered to
pour a single tablespoon of actual concrete.
Paul Lau, a Hong Kong-based photographer, accompanied me.
"Corruption," he said, shaking his head in exasperation like a
farmer who's just discovered a cutworm infestation in his
field.
Corruption in China is no secret, but the way it's covered in
Western media suggests that it's just an epiphenomenon
attached to the government. In fact, corruption is the
government. It's like jungle vines that have twined around a
tree and strangled it - now the tree has rotted out and only
the vines remain. Much of this stems from the way China is
modernizing its economy.
If you thought zaibatsus were creepy, if Singapore's brand of
state-backed capitalism gives you the willies, wait until you
see the Sino-foreign joint venture. The Russians, in their
efforts to turn capitalist, have at least tried to break up
some of the big state monopolies and privatize their
enterprises - but since China is still Communist, there's no
reason for any of that nonsense. Instead, foreign companies
form joint ventures with enterprises that are still part of
the government - and, of course, everything is part of the
government.
All of the phone wiring is kludgey. It looks like everyone
went down to Radio Shack and bought reels of phone wire and
began stringing it around, across roofs, in windows, over
alleyways. Hundreds of wires explode from junction boxes on
the sides of apartments, exposed to the elements.
I was checking out some electronics shops along one of
Shenzhen's wide avenues. Above the shops were dimly lit office
spaces housing small software companies or (more likely)
software departments of Sino-foreign joint ventures. If there
was a Chinese silicon valley, this was it. I wandered into an
alley - the Silicon Alley, perhaps - and discovered a
particularly gnarly looking cobweb of phone wires. Paul Lau
started taking pictures of it. Within moments, a couple of
attentive young Chinese men had charged up on bicycles and
confronted him.
"Are you a reporter?" they demanded.
"No, I'm an artist," Paul said, leaving them too stunned to
make trouble. The lesson I learned from this is that a
sophisticated Hong Kong Chinese knows how to use the sheer
force of culture shock to keep his mainland cousins at bay.
The Shenzhenese are pretty worldly by Chinese standards, but
compared to the Hong Kong Chinese, who may be the most
cosmopolitan people on earth, they are still yokels. This
cultural disparity is about the only thing Hong Kong has going
for it as 1997 approaches; but more about that later.
Everyone has a pager. Expensive models have LCD screens that
can display Hanzi characters. Cheap ones display a few digits.
If you have one of these, you carry a tiny chart listing a
couple of hundred of the most common Chinese surnames, each
one with a numerical code. When you're paged, you read the
number off the screen and refer to the chart to find the name
of the caller.
If you own stock on the Shenzhen exchange, you can cut a deal
with your pager company that will cause the price of that
stock to appear on your pager twice a day, at 10:00 and 4:00.
And the pager doubles as an alarm clock; your company will
give you a wake-up page every morning if you request it.
Even people who carry cellphones carry pagers, which confused
me until I found out that most of the cellphones I was seeing
aren't really cellphones at all; they are CT2 phones, which
are cheaper and operate over a much shorter range. On a CT2,
you can call out but you can't receive calls, so you have to
carry a pager. To cover a metropolis with CT2, tens of
thousands of base stations would be needed. Coverage in
Shenzhen is still spotty. When you see half a dozen young men
loitering on the front steps of a building shouting into their
prawns, you know there must be a CT2 station
inside.
Roughly speaking, Shenzhen is the southern anchor of a
crescent of development running along the vast semicircular
region that bulges into the South China Sea. At the northern
end of the crescent lies Shanghai, the largest city in China,
and, until the Communist takeover, the only Chinese city that
could compete in wealth and sophistication with Hong Kong.
Motorola runs one of the two cellphone networks in Shanghai.
The local chief is a young American named Bill Newton, who
came here a few years ago with two other people and worked
around the clock at first - like new immigrants, he says,
who've just come to America and have nothing to do but work.
Now he's managing 55 employees; he's the only American. He
thinks everyone should want his job: "To be in one of the
fastest growing companies in one of the fastest growing
sectors of the fastest growing economy in the world - how many
times in your life is that going to happen?" In the context of
Shanghai, "fast growing" means, for example, that cellular
phone service is growing at 140 percent a year and pager use
at 170 percent a year.
Motorola's offices are in the international center west of
downtown Shanghai - the modern, high-rise equivalent of the
Western enclaves where capitalists used to do business in the
old days. It's got a Shangri-La luxury hotel, it's got modern
offices identical to those you'd see in any big American city,
it's got living quarters with purified water. Newton and I got
in a taxi and took a long drive to the headquarters of the
Shanghai Post and Telecommunications Administration (PTA) -
Mao Bell, if you will.
Driving in Shanghai is like shouldering your way through the
crowd at an overbooked trade convention. There's never any
space in front of your vehicle that is large enough to let you
in, so you just ooze along with the traffic, occasionally
claiming a few extra square yards of pavement when the chance
presents itself. I'm hardly the first Westerner to point this
out, but the density of bicycle and foot traffic is amazing.
I'm tempted to write that the streets are choked with
bicycles, but, of course, the opposite is true: All those
bicycles are moving, and they're all carrying stuff. If the
same stuff was being moved on trucks, the way it is in, say,
Manhattan, then the streets would be choked.
Everyone is carrying something of economic value. Eviscerated
pigs slung belly-up over the rear tire; bouquets of scrawny,
plucked chickens dangling from racks where they get bathed in
splashed-up puddle water; car parts, mattresses, messages.
In network jargon, the Chinese are distributed. Instead of
having One Big Enterprise, the way the Soviets did, or the way
we do with our Wal-Marts, the Chinese have millions of little
enterprises. Instead of moving stuff around in large hunks on
trucks and trains, they move it around in tiny little hunks on
bicycles. The former approach works great in say, the
Midwestern US, where you've got thousands of miles of nearly
empty interstate highways and railroad lines and huge chunks
of rolling stock to carry stuff around. The latter approach
works in a place like Shanghai.
The same problems of distribution arise in computer networks.
As networks get bigger and as the machines that make them up
become more equal, the whole approach to moving information
around changes from centralized to distributed. The
packet-switching system that makes things like Internet work
would be immediately familiar to the Chinese. Instead of
requisitioning a hunk of optical fiber between Point A and
Point B and slamming the data down it in one big shipment, the
packet data network breaks the data down into tiny pieces and
sends them out separately, just as a Chinese enterprise might
break a large shipment down into small pieces and send each
one out on a separate bicycle, knowing that each one might
take a different route but that they'd all get there
eventually.
Mao Bell is responsible, among other things, for setting up
such data networks in China. The Shanghai headquarters is on
the waterfront of the Huangpu river between the Shanghai stock
exchange and a tall hotel used during the war by the Japanese
as a high-rise concentration camp. A woman sits in the tiny
lobby with her telephone and her jug of disinfectant, and
allows you to call upstairs to announce yourself. A tiny,
rickety elevator descends, hoists you up a few floors, and
deposits you in a long corridor without artificial light. Some
illumination enters through windows and glances down the shiny
floor, but it's the gloomy steel-gray light of a northern
industrial city. You'd never know that Mao Bell takes in over
US$7 billion a year and that revenues are growing by something
like 60 percent a
year.
A bit of a spelunking expedition through these corridors takes
you into a classic communist-style meeting room, the kind of
place Coleridge might have been thinking of when he wrote of
"caverns measureless to man." In this part of the world, the
heavy hitters show up for meetings with large retinues of
underlings, and all of them have to have a seat at the table,
so the tables go on for miles. I established a foothold in a
corner near the door and was met by Gao Kun, director of the
import office of the Shanghai PTA, comfortable in a
short-sleeved shirt. Gao, bless him, was the only government
official who would talk to me the whole trip - the PRC was
still pissed off at the Great Hegemon (as they now call the
US) about that incident in the Persian Gulf a few months back
when our guys stopped and boarded a Chinese freighter
allegedly full of chemical warfare ingredients. They found
nothing.
Gao calmly rattled off a fairly staggering list of statistics
on how rapidly the phone system there is growing - half to
three-quarters of a million lines added per year for the
foreseeable future. All of their local exchanges are webbed
together with fiber, and they're running fiber down the coast
toward Shenzhen. They're setting up packet-switching networks
for their customers who want them - banks, import/export
houses, and the like. The cellular and CT2 networks are also
growing as rapidly as technology allows. He buys scads of
high-bandwidth technology from the West and is actually trying
to set up a sort of clearinghouse near Shanghai where Western
manufacturers could gain access to the potentially stupendous
Chinese market through a single point, instead of having to
traffic separately with each regional PTA.
Gao is baffled by the fact that the US makes all the most
advanced technology, but our government won't allow him to buy
it. He asked me to explain that fact. I didn't suppose that
haranguing him about human rights would get me anywhere, so I
mumbled some kind of rambling shit about politics.
He explained to me, through his interpreter, that the slogan
of Shanghai PTA is "destroy the users on the waiting list."
Indeed, it's the job of people like Gao to extend the net into
every cranny of the society, making sure everyone gets wired.
When nobody had phones, he says, nobody really missed them;
the very few people who had them in their homes viewed them
primarily as a symbol of status and power. Now, 61 percent of
his customers are residential, everyone views it as a basic
necessity of life, and Gao's company has to provide them with
more services, like direct dial, pagers, and so on.
Cellphones, he said, are so expensive that they're only used
by businessmen and high-ranking officials. But the officials
are uneasy with the whole concept because they have to answer
the phone themselves, which is seen as a menial chore. I told
him that in Hong Kong, businessmen walk down the streets
followed at a respectful distance by walking receptionists who
carry the phones for them. Gao thought that was pretty funny.
In one Chinese city, a woman spends all day running a sidewalk
stand and keeping one eye on a construction project across the
street. The construction project is backed by a couple of
people who were running a software counterfeiting operation to
the tune of some tens of millions of dollars until they got
busted by Microsoft. They hid their money and have been
sinking it into the real estate project. Microsoft is paying
the woman a lot of money (by the standards of a Chinese
sidewalk vendor) to watch the site and keep track of who comes
and goes. She has a camera in her stand, and if the software
pirates ever show up there and she takes a picture of them,
she gets a whopping bonus, plus a free trip to the United
States to testify.
Microsoft runs an office in Hong Kong that is devoted to the
miserable task of trying to stop software piracy in Asia. In
addition to running their undercover operation in the sidewalk
stand, they are targeting a number of operations in other
countries, which probably provides a foretaste of what's going
to happen in mainland China a few years down the road.
Most East Asian countries have sort of a stolen intellectual
property shopping mall where people sit all day in front of
cheap computers swapping disks, copying the software while you
wait - the vaunted just-in-time delivery system. After a few
of these got busted, many switched to a networked approach.
One guy in Taiwan is selling a set of 7 CD-ROMs containing
hundreds of pirated programs. He has no known name or address,
just a
pager.
Taiwan, the most technologically advanced part of Greater
China, makes a lot of PCs, all of which need system software,
so there the name of the game is counterfeiting, not pirating.
MS-DOS and Windows are, naturally, the main targets. Microsoft
tried to make the counterfeiters' job harder by sealing their
packages with holograms, but that didn't stop the Taiwanese -
they made a deal with the Reflective Materials Institute at,
you guessed it, Shenzhen University, which cranked out
hundreds of thousands of counterfeit holograms for them.
It often seems that, from the point of view of many
entrepreneurial souls in East Asia, the West's tight-assed
legal system and penchant for ethical dithering have left many
inviting niches to fill. Perhaps this explains their
compulsion to enter such perfectly sensible fields as driftnet
fishing, making medicines from body parts of nearly extinct
species, creative toxic waste disposal, and, above all, the
wholesale, organized theft of intellectual property. It's not
just software, either - Indonesia has bootleg publishers who
crank out counterfeit bestsellers, and even Hong Kong's
Saturday morning TV clown wears a purloined Ronald McDonald
outfit.
This has a lot to do with the collective Chinese approach to
technology. The Chinese were born to hack. A billion of them
jammed together have created the world's most efficient system
for honing and assimilating new tech (they actually view
Americans as being somewhat backward and slow to accept new
ideas - the Chinese are considered, as Bill Newton put it,
"not so much early adopters as rapid adopters"). As soon as
someone comes up with a new idea, all the neighbors know about
it, and through an exponential process that you don't have to
be a math major to understand, a billion people know about it
a week later. They start tinkering with it, applying it to
slightly different problems, trying to eke out hair-thin
improvements, and the improvements propagate across the
country until everyone's doing things the same way - which
also happens to be the simplest and most efficient way. The
infrastructure of day-to-day life in China consists of a few
simple, cheap, robust technologies that don't belong to
anyone: the wok, the bicycle, various structures made from
bamboo and lashed together with strips of rattan, and now the
286 box. A piece of Chinese technology, whether it's a cooking
knife or a roofing tile, has the awesomely simple
functionality of a piece of hand-coded machine language.
Introducing non-copy-protected software into this kind of an
environment may be the single most boneheaded thing that
American business has ever done in its long history of
stepping on rakes in Asia. The Chinese don't draw any mystical
distinctions between analog and digital tech; whatever works,
works, and so they're happy to absorb things like pagers,
cellphones, and computers if they find that such things are
useful. I don't think you find a lot of Chinese expressing
hostility toward computers or cellphones in the same way that
technophobic Americans do. So they have not hesitated to
enshrine the pager, the cellphone, and the 286 box in their
pantheon of simple, ubiquitous technology, along with the wok,
the bicycle, and the Kalashnikov assault rifle.
While avoiding technophobia, they've also avoided
techno-fetishism for the most part. They don't name their
computers "Frodo," and they generally don't use them to play
games, or for anything more than keeping the accounts, running
payroll, and processing a bit of text. In China, they treat
computers like they treat dogs: handy for a few things, worth
having around, but not worth getting overly attached to.
Shanghai's computer stores were all completely different. One
place had a pathetic assortment of yellowed stuff from the
Apple II Dynasty. Another specialized in circuit boards,
catering to do-it-yourselfers. There were several of what we'd
call box movers: stores crowded with stacks of brand-new 486
boxes and monitors. And I found one place hidden way off the
street in a giant old Western-style house, which I thought was
closed at first because all the lights were off and no one
seemed to be there. But then people began to emerge from the
shadows one by one and turn on lights, one fixture at a time,
slowly powering up the building, shedding light on an amazing
panoply of used computers and peripherals spanning the entire
history of the industry. In more ways than one, the place was
like a
museum.
Spend a minute or two watching a Chinese person enter Hanzi
characters with a Western keyboard, and you'll understand that
the Chinese won't ever use computers as much as we do, or at
least in anything like the way we use them, because - to put
it in a nutshell - Chinese is a lousy language for Scrabble.
The most popular system of text entry works like this: the
user types in the Pinyin version of a word (that is, its
spelling in the Roman alphabet). All of the Hanzi characters
so transliterated then appear on the screen - sometimes there
can be dozens - and the user chooses the desired one by
punching in its number on the list. Then it appears on the
screen - sort of. CRTs don't have enough resolution to display
the more complicated characters, so the screen fonts consist
of simplified versions, and the reader has to puzzle out the
identity of a character from its context. Imagine how much
time you'd spend computing if you had to transliterate each
word into Thai, type it in on a Thai keyboard, pick the right
word from a list, and then view the results through a sheet of
frosted glass that blurred most of the letters, forcing you to
guess the words from their general shape and context.
Shanghai Ikarus Ltd. is run by one Gu Guo-An, who has put in
some time at Stanford and Xerox PARC. Its bread and butter is
desktop publishing for the Shanghai business community, but in
the back rooms Gu is up to more interesting things: his
company is the first in the Chinese-speaking world to develop
outline fonts, both for the traditional system still used in
Taiwan (some 13,000 characters) and the simplified system of
the PRC (6,763 characters). They're putting together a set of
TrueType characters now - all day long, the employees in the
back rooms are busy tugging those pesky control points around
the screens of brand-new Mac Centrises.
Forget about PCs with Western keyboards hooked up to modems.
When you combine a mind like Gu's with the advent of pen-based
computers, which work with non-Scrabbleophilic languages; PDAs
capable of shooting messages back and forth via infrared or
radio; the rapid growth of the phone system, both wired and
wireless; and the obvious Chinese love for pagers, portable
phones, or any other gadget that makes them connected,
suddenly the future of computers there begins looking very
different from the Western approach.
If you look a decade or two down the road, it's possible to
imagine a future in which non-Westernized Chinese finally have
the opportunity to use computers for the highest and best
purpose we have ever found for them: goofing off. This is
terribly important, because goofing off with computers leads
to hackers, which leads to the hacker mentality, which takes
us to other interesting places.
Whether the Chinese are interested in goofing off is another
story. I saw a lot of computers in China, but I didn't see a
single computer game. The idea of sitting by yourself in front
of a machine doesn't seem to do much for them; it does not
gibe with their concept of having fun. It's not a culture that
encourages idiosyncratic loners.
There are plenty of historical examples to back up the
proposition that we won't see any Hacker Ethic in China. The
country has a long history of coming up with technologies
before anyone else and then not doing a lot with them; a
culture 5,000 years old prefers to bend new technologies to
its own ways.
One day, on the outskirts of Shanghai, I stumbled across a
brand-new computer store with several large floral
arrangements set up in front. A brass plaque identified it,
imposingly enough, as the Shanghai Fanxin Computer System
Application Technology Research Institute. Walking in, I saw
the usual rack full of badly printed manuals for pirated
software and a cardboard box brimming with long red skeins of
firecrackers. The place was otherwise indistinguishable from
any cut-rate consumer electronics outlet in the States, with
the usual exception that it was smaller and more tightly
packed together. There were a couple of dozen people there,
but they weren't acting like salespeople and customers; they
were milling around talking.
It turned out that they had just opened their doors something
like an hour before I arrived. I had accidentally crashed
their opening-day party. Everyone stood around amazed by their
good fortune: a writer for an American technology magazine
showing up for their grand opening!
Dai Qing, the director, a young blade in an oversized suit,
beckoned me into the back room, where we could sit around a
conference table and watch the front through a large window.
He bade a couple of females to scurry out for slices of
cantaloupe and mugs of heavily sweetened coffee, and gave me
the scoop on his company. There are 21 employees, 16 of whom
are coders. It's a pure entrepreneurial venture - a bunch of
people pooled their capital and started it rolling some three
years ago. The engineers mostly worked in state enterprises or
as teachers where they couldn't really use their skills; now
they've developed, among other things, an implementation of
the Li Xing accounting system, which is a standard developed
in Shanghai and used throughout China.
The engineers make some 400 yuan per month, which works out to
something like $600 a year at the black market exchange rate.
This is a terrible salary - most people in Shanghai can rely
on making four times that much. But here, the coders also get
5 percent of the profits from their software.
You can't pick out the coders by looking at them the way you
can in the States. The gender ratio among coders is probably
similar. Everyone is trim and nicely but uninterestingly
dressed. No extremes of weight, facial hair, piercings,
earrings, ponytails, wacky T-shirts, and certainly no
flagrantly individualistic behavior. In other words, there's
no evidence that being good at computers has caused these
people to think of themselves as having a separate identity
from other Chinese in the same wage bracket.
By the time I'd gotten out the door, the software engineers
had already rolled a couple of dozen strings of firecrackers
across the sidewalk. As soon as I jumped out of the way, they
started lighting the fuses with their cigarettes (another
habit not common among US hackers), and everything went off in
a massively parallel barrage, covering the sidewalk in dense
smoke and kicking up a blizzard of shredded red paper. Several
more coders came out carrying mortars and began launching
bombs into the air, holding the things right in front of their
faces as they disgorged fireballs with satisfying thuds. The
strings of fireworks kept blowing themselves out, so as I
backed slowly toward the Oil Tiger I was treated to the sight
of excited Chinese software engineers lunging into the
firestorm holding their cigarettes out like fencing foils,
trying to reboot the strings without sacrificing eyes,
fingers, or eardrums.
On the approach to the tunnel between Kowloon and Hong Kong,
stuck in traffic beneath a huge electronic billboard showing
animated stock market graphs in white, emerald, and ruby, I
gazed into the next lane at a brand-new gray BMW 733i, smooth
and polished as a drop of molten glass. Behind the wheel was a
Chinese man, affluently fleshy. He'd taken off his suit jacket
to expose a striped shirt, French cuffs, the cuff links
flashing around the rim of the steering wheel. In the
passenger seat to his left sat a beautiful young woman who had
flipped her sunvisor down, centering her face in a pool of
light from the vanity mirror; as she discussed the day's
events with the man, she deftly touched up her Shiseido - not
that I would have guessed she was wearing any, and not that
she seemed especially vain or preoccupied. The BMW kept pace
with my taxi through the tunnel and then the lanes diverged. I
couldn't help wondering what the hell was going to happen to
this place when it becomes part of the People's Republic in
1997. Needless to say, a lot of Hong Kong residents are
wondering the same thing.
The working class there doesn't speak English, but the
computer-owning classes do, and the place is heavily
networked. Larry Riley and James Campbell, Australian and Sri
Lankan respectively, are the tech reporters for the South
China Morning Post, and they've started a magazine called The
Dataphile, which lists some 700 BBSes in Hong Kong, most
reachable via FidoNet - including boards for Communists,
Methodists, Programmers, and
Accountants.
Until recently it hasn't been easy for these people to hook
into the Internet, but gateways are opening up. Aaron Y. T.
Cheung is the executive director of Hong Kong Internet &
Gateway Services Ltd., which has just leased a line between
Hong Kong and California. If anyone's going to be the
informational mogul of South China, it's probably Cheung. He's
a compact, solid, sunny, energetic guy, trained at the
University of Minnesota, and jammed with so much information
about optical fiber, telecommunications policy, baud rates,
Chinese politics, packet data networks, and other arcana that
he can hardly get the information out of his mouth fast
enough.
Now, not to put too fine a point on it, but in a very few
years, Riley and Campbell and Cheung, the 700 sysops of the
Hong Kong boards, and all of their subscribers are going to go
to bed free men and women and wake up subjects of an
unimaginably corrupt totalitarian dictatorship whose concept
of a legal system is to blow the offender's head off with a
revolver and then send the victim's mother a bill for the
bullet (27 fen, or about a nickel). Is China going to eat Hong
Kong alive, or is Hong Kong going to impregnate its new host
with more new memes than it can deal with?
Let's start with the first possibility.
Cheung's got a copy of some 10 Mbytes of traffic from
soc.culture.china that appeared between the first hunger
strikes in Tiananmen in mid-May and the end of June. Ninety
percent of it is from from overseas Chinese in universities
and tech companies in the States, who typically act as
intermediaries between the Net and their friends in the PRC.
It would be nice to report that the Net played some crucial
role in the democratic demonstrations leading up to June 4th,
but in Cheung's opinion it didn't create any impact of any
kind - fax played a greater role. Still, fax is part of the
Greater Network.
Cheung wants to extend the Net into China, and a lot of
Chinese badly want him to do it -not because they want to read
the latest on alt.sex.bondage but because they want to network
their offices together, in China and other parts of Asia,
without having to lease lines.
But the telcos are part of the government, and there's the
rub. The tech he's peddling is just as powerful as the telcos'
packet data networks, so an outfit like his, once it gets its
hands on leased lines connecting various countries, represents
a competitive threat to Mao Bell, and to the numerous other
immense Chinese ministries who are setting up networks of
their own and trying to compete with Mao Bell. So, given the
way business is done in the area, it's not likely that the
governments will let him in (to China or any other Southeast
Asian country besides Hong Kong) anytime soon.
Cheung doesn't see electronic media exposing a lot of people
in China to new ideas. He points out that political change in
China tends to come from the bottom up, when the masses go
voluntarily and spontaneously into the streets, all echoing
and sharing one another's feelings. For reasons already
discussed, it's going to be a long time before the Net reaches
the Chinese masses. So Cheung doesn't think that electronic
communications will cause any political changes in China
except insofar as the free flow of information tends, over a
long period, to make the economy more productive and lead to
the development of a middle class.
The fact is that the Net can only reach people who have
imbibed a lot of Western culture already - you can't even
enter text unless you know the Roman alphabet. As far as the
masses are concerned, the Net might as well not exist - the
only important source of Western memes is television. In a
sense, this is terrible news, because we all know what bilge
television is. At the same time, the peculiar power of Western
culture to colonize unlikely places may be the only thing Hong
Kong has going for it.
So let's think about the second possibility, which is that
Hong Kong, far from being obliterated, will become the
informational capital of mainland China - in other words, that
the power of media will overcome, or at least balance, the
tanks and guns dispatched from Beijing.
People who think that America has a monopoly on gratuitous TV
violence have never watched what the Hong Kong stations
radiate across the Pearl Delta every night between 7 and 10.
Their fake blood technology is decades behind ours, but that
doesn't seem to bother this audience. The carnage is, of
course, frequently interrupted by ads, which also appeal to
folks who are fairly new to the idiot box. In my favorite TV
ad, Beethoven's "Ode to Joy" was played as front-end loaders
fed boulders into a giant crusher and whole segments of
mountainside were blasted into rubble. And the Mitsubishi ads
looked like what you'd get if you hired Leni Riefenstahl to
plug consumer electronics.
It works. The parvenus in Shenzhen watch ultraviolent flicks
in their rooms at the Shangri-La with the sound turned all the
way up, whooping helplessly with laughter, like the Beverly
Hillbillies passing a jug of moonshine during a 24-hour Beavis
and Butt-head marathon. And in the devastated landscape
between Shenzhen and Guangzhou - beyond the Second Border -
countless bulldozer operators spend their days clawing
maniacally at the verdant hillsides, their cockpits lined with
posters of their favorite Hong Kong starlets, and the horizon
is prickly with television antennas.
Some unimaginative sorts have described this as cultural
imperialism. When millions of Chinese spend their scant yuan
on putting antennas up to pull in snowy programs from Hong
Kong, that's us nasty Westerners being imperialistic, you see.
It's not imperialism. It's what happens when a culture with a
sophisticated immune system comes into contact, as it
inevitably will, with a culture without one. The Chinese have
a completely different relationship to the world of ideas than
Westerners do - it seems that they either take an utterly
pragmatic approach, paying no attention to abstract ideals at
all, or else they go nuts with it, the way they did in the
Taiping Rebellion (when Chinese Christians went out of control
in the 19th Century and sparked a very nasty civil war) and
again during the Cultural Revolution (and let's remember that
Communism is, after all, another Western import). I'm not sure
what happens to such a country when radical Maoism is replaced
by the far more seductive meme of Western consumer culture, as
purveyed by the Hong Kong television stations.
I don't imagine we'll see anything as dramatic as the Taiping
Rebellion or the Cultural Revolution again; I suppose it will
be something like what's happening in the States right now: an
abandonment of the value system that has traditionally made
the society work. This probably won't improve matters in
China, and I wouldn't be surprised to see a violent backlash
It can be argued that the same consumer culture is in the
process of dragging American civilization down the toilet,
making us more nihilistic, less educated, less respectful of
our own civilization in general. It's the smallpox of our time
- it's hurting us badly, but we survive because we've got some
immunities. Nobody over the age of three believes most of what
they see on the tube. When we export it, though, cultures get
flattened.
The influence of Western culture has a long way to go before
it reaches its peak in China, but the early signs of a
backlash are already developing. After I left, the government
announced it was cracking down on private ownership of
satellite dishes and intensified its regulation of the pager
and cellphone business. The excuse was that these things were
letting in too much Western culture (thanks in part to Star
TV's Rupert Murdoch, who runs five channels out of Hong Kong).
As the Economic Daily, an official publication of the People's
Republic of China, put it: "If China's information system is
spread about and not grasped firmly in hand, how can people
feel safe?" Of course, one of the major players in these
industries is the People's Liberation Army, so it's also
largely a turf war; but at some point they'll have to put a
stop to the spread of Western culture, in the way that
Singapore, Saudi Arabia, and even France have recently tried
to do.
The provinces have a lot of power in China. They negotiate
with the central government over how much of their tax
revenues will be sent off to Beijing. As a result, China's
central treasury came within a hair's breadth of running empty
in mid-1993, scaring the bejesus out of the government. In
order to get the provinces under control they will have to
reform their tax system and radically reinforce the power of
the central government, which the provinces won't like.
Say what you will about the power of media and of information
technology; the fact is that when a few million ravenous
peasants come swarming into the cities with AK-47s, all the
cellphones and fax machines in the world aren't going to help
the people who've been enjoying the good times in the
double-bordered free-enterprise wonderland of Guandong
Province. The Han Chinese didn't get to be the all-time world
champion ethnic group by being nice guys or by docilely
soaking up every foreign idea that came
along.
The Network is spreading across China, getting denser and more
sophisticated with every kilometer of fiber that goes into the
ground. We'd like to think of it as the grass roots of
democracy, but the Chinese are just as apt to think of it as a
finely engineered snare for tying the whole country together
even more firmly than its predecessor, the human Net of the
Red Guards. Looking at all the little enterprises that have
sprung up in Shenzhen to write software and entertain visiting
spacemen, it's easy to think that it's all the beginning of
something permanent. But a longer historical perspective
suggests that it's only a matter of time before the
northerners come pouring down through the mountain passes to
whip their troublesome southern cousins back into line.
I'm no China expert. But everything I saw there tells me that,
in China, culture wins over technology every time. Sometime
within the next couple of decades, I'm expecting to turn on
CNN (or BBC if I can get it) and see a jittery home videotape
smuggled out of South China, showing a heap of smashed and
burning cellphones, satellite dishes, and television sets
piled up in a public square in Shenzhen, and, as backdrop, a
giant mural portraying a vigorous new leader in Beijing.
The first thing that happened during Jaruzelski's military
coup in Poland was that the narcs invaded the telephone
exchanges and severed the trunk lines with axes, ensuring that
they would take months to repair. This and similar stories
have gotten us into the habit of thinking that modern
information technology is to totalitarianism what crosses are
to vampires. Skeptics might say it's just a coincidence that
glasnost and perestroika came just after the photocopier, the
fax, and the personal computer invaded Russia, but I think
there's a connection, and if you read WIRED, you probably do
too. After all, how could any country whose power structure
was based on controlling the flow of information survive in an
era of direct-dial phones and ubiquitous fax machines?
Shenzhen has the look of an information-age city, where
location is basically irrelevant. Unlike, say, Shanghai (which
is laid out the old-fashioned way, on an armature of heavy
industry and transportation lines), Shenzhen seems to have
grown up without any clear central plan, the office blocks and
residential neighborhoods springing into being like crystals
from a supersaturated solution. Think of the difference
between Los Angeles and New York City, and you might get a
general idea of what I mean. Streets tend to be straight,
wide, and many-laned, with endless iron fences running down
the middle so that pedestrians and bicyclists are forced,
against all cultural norms, to cross only at major
intersections. Shenzhen has more cars and fewer bicycles than
most Chinese cities. This has shifted the balance of power
somewhat; in, say, Shanghai, mobs of bicyclists play chicken
with the cars and frequently win. But in Shenzhen they stand
defeated on the curbs, waiting for the light to change.
Occasionally some young scoundrel will dart out and try to
claim a lane and be driven back by taxi drivers, scolding him
with horns and shaking fingers.
On every block you see an entrepreneur sitting at a sidewalk
card table with one or two telephones, jury-rigged by wires
strung down an alley, up the side of a building, and into a
window. There is a phone book, a price chart, and a cigar box
full of cash (in Shenzhen, always Hong Kong dollars). Some
fastidious operators have a jar full of mysterious
disinfectant with which they wipe down the mouthpiece and even
the buttons after each customer is finished. Most of these
enterprises also feature a queue of anywhere from one to half
a dozen people. The proprietor will step in and cut
long-winded customers off, especially if someone in the queue
makes it worth his while.
I got around Shanghai in a nondescript white Ford. Because of
its high fuel consumption, the driver called it the "Oil
Tiger." Whenever it ran low, he was compelled by certain
murkily described safety regulations to leave me a block away
from the fuel pumps while he filled it up, which imparted an
air of drama to the procedure.
Back in Shenzhen, when I'd had about all I could take of the
Special Economic Zone, I walked over a bridge across the Shen
Zhen and found myself back in the British Empire again,
filling out forms in a clean well-lit room with the Union Jack
flying overhead. A twenty-minute trip in one of Hong Kong's
quiet, fast commuter trains took me through the New
Territories, mostly open green land with the occasional grove
of palm trees or burst of high-rise development, and into
Kowloon, where I hopped into a taxi.
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